Global Treasury Financial Services (GTFS) supports the digital transformation journey of Microsoft’s customers, partners & vendors by providing competitive credit and payment solutions to support revenue growth while managing credit risk. We are a compliance first organization with customer obsession and deal economics focus. We support $120B in trade receivables and $11B in payment solutions per year in global markets.

The GTFS Center of Excellence Team is looking for an experienced Senior Finance Manager who is passionate about improving customer experiences, designing Microsoft strategy about long-term vision about customer billing experiences and leading changes to policy, process, and technology. You will have the opportunity to work directly with executive leaders with our upstream teams like Sales, Operation, Engineering and Customer Support in company-wide projects. You will partnership with these teams to brainstorm, design and deliver new solutions to support better experiences for Microsoft’s partners and customers. Come be part of a diverse and inclusive team influencing and contributing to Microsoft’s mission.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Prioritize

• Lead cross-company projects to support customer experience and improve order to cash cycle.

• Thought leadership in driving innovative solutions in the ‘order to cash’ cycle.

• Represent GTFS team as core team member in cross-functional projects and influence decision making by Executive leaders to drive best customer experiences.

• Analyze internal or market data to identify opportunities for improvements and drive changes around policy, process or systems as needed.

Partnership

• Partner closely across GTFS and upstream teams to set up global, scalable, efficient, and compliant process to support Microsoft customers or partners.

• Advocate for Microsoft customers and partners with upstream teams to fix root causes of their pain points.

• Build relationships with upstream teams in Microsoft.

• Provide recommendation to executive leaders for process and technology strategy decision.

• Project manage key initiatives that touch several teams across Microsoft.

Embody our Culture (https://www.microsoft.com/en-us/about/corporate-values) and Values (https://careers.microsoft.com/us/en/culture)

Qualifications

Required/Minimum Qualifications

• Bachelor's Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 4+ years experience in financial analysis, accounting, controllership or finance, or related field

• OR Master's Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 2+ years experience in financial analysis, accounting, controllership or finance, or related field

• OR equivalent experience.

Preferred Qualifications

• 8+ years of experience with Microsoft, or other large multinational companies.

• Demonstrated ability to be a simplifier while working through complex business situations in a rapidly changing environment.

• Experience in delivering process improvement and comfort with technology solutions to be an effective thoughtful leader.

• Cross-group collaboration skills, including the ability to comfortably communicate and influence upper management at Microsoft.

• Demonstrated strategic thinking and ability to act as an evangelist and catalyst to customer experiences.

• High-level of integrity, self-confidence, demonstrated change management and lead in a diverse and inclusive culture.

• Motivated learner that can clearly identify and articulate business and customer values through creative solutions.

• Comfort with ambiguity and ability to function well in high stress environment with multiple competing deliverables with tight timelines.

• Proficient oral and written communication skills.

Financial Analysis IC4 - The typical base pay range for this role across the U.S. is USD $91,800 - $178,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $117,900 - $195,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until May 15, 2024.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .