The Payment Processor 3 performs a variety of assignments with limited complexity. Most of the impact is related to the accuracy of tasks performed. Works under general supervision and established procedures. May service a range of products/services. Applies detailed knowledge of a wide range of specialized administrative/technical skills. Understands how duties relate/integrate with others in the team/unit. Exchanges moderately complex information with others. Basic knowledge of the organization and its policies required. Applies experience and simple judgment to make decisions within defined options or standard protocols – follows through on issues. Able to evaluate and select the correct solution in order to complete the task at hand.

Responsibilities:

• Performs moderately complex transaction services tasks associated with all payment processing functions to include payment inquiries, account issues, and/or administrative support.

• Analyzes loan information to resolve escalated issues.

• Engages in frequent internal and external customer contact.

• Assists management on procedural updates.

• As required, assists with complex transaction services projects.

• Works under general supervision and established procedures while performing job duties.

• Applies detailed knowledge of a wide range of specialized administrative/technical skills; and most of the impact is related to the accuracy of tasks performed.

• Understands how duties relate/integrate with others in the team/unit.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• PC skills. Effective communication skills with all levels within the organization.

• 1 year of relevant service

Education:

• High School diploma or equivalent

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

PARA LA POSICIÓN REQUERIMOS :

• Diploma de bachillerato o equivalente

• Tec en Contabilidad

• Conocimiento de Cargos y abonos

• Paquetería de Office nivel básico

• EXCEL básico-intermedio

• Buena comunicación oral y escrita

• Trabajo en equipo y bajo presión

• Resiliente

• Tolerante a la frustración

EL OBJETIVO DE LA POSICIÓN:

• Realizar Registros contables

• Brindar atención a sucursales

• Conciliación de operaciones

• Analizar Operaciones de sucursales

HORARIO:

• MORAS NO. 850 ACACIAS CIUDAD DE MEXICO, 4to Piso

• Lunes a viernes

• Residente, Rol de Horarios: 9:00 am - 6:00 pm (1 Hora de comida) / 02:00 pm - 10:00 pm - (30 minutos comida)

• Disponibilidad de laborar días festivos oficiales y / o descansos con PHE

Job Family Group:

Operations - Core

Job Family:

Processor

Time Type:

Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.