Position Description

Field Service Representative

Journeyman to Senior Leads

Multiple Locations OCONUS

Multiple Positions - OCONUS

Are you seeking your next challenge in Army field support? This position offers a way to apply your experience and skills in military field service support to enable base and personnel security around the globe. Bring your expertise and collaborative skills to make an impact every day.

Serco supports the US Army as a prime contractor to provide IBDSS Integrated Product Support (IPS). Our team offers Training, Fielding, Site Survey, System Installation and De-Installation, Maintenance, Remote support, Care of Supplies in Storage, Supply, Diminishing Manufacturing Sources and Material Shortages (DMSMS), Packaging, Handling, Shipping, and Transport, and disposal.

You will be part of a team of logisticians, technicians, and field service representatives that work closely with our Army customer to support base defense systems.

In this role, you will:

• Perform maintenance, field level repairs, and training while working closely with military customers.

• Apply your skills on mechanical, electronics, and IT Networking tasks, including installs and deinstalls,systemand component testing,and system maintenance actions.

• Work with systems such as BETSS-C, Cerberus, RDISS, Radar, PTP radio, television, and other communications & surveillance equipment components.

• Conduct operational system checks, troubleshoot issues, replace components, service generators,

• Conduct system maintenance and analysis functions, including hardware configurations; replacing hardware.

• Performs sustainment and maintenance on the towers and equipment.

• Performs site surveys to determine type and placement of systems.

• Installs and de-installs systems.

• Train system operators and end users

• Track and update work orders.

• Perform NIIS FSR duties.

Qualifications

To be successful in this role, you will have:

• Bachelor’s degree and 2-7 years relevant experience

• 6 to 11 years’ total experience in lieu of a degree.

• A DoD Secret Level Security Clearance

• Must be willing to support up to an 84-hour Extended Work Week.

• Must be capable of meeting standards of fitness for deployment to CENTCOM area of operations and mee the physical demands of seasonal hot and cold temperatures in an austere environment.

• Able to lift 50 lbs., climb ladders, and work in a non-climate-controlled environment.

• Ability to read, understand, and follow technical manuals, engineering documents, engineer change proposals, schematic diagrams, safety bulletins, and system update notices.

• The ability to input data into databases; retrieve data for maintenance or reporting purposes.

• Ability to use diagnostic testing tools.

• Must be willing to travel 75% of the time.

Additional desired experience and skills:

• A background in IT networks and Network Security.

• Experience using COLTS and operating within the GCSS-A environment.

• Training and certifications in relation to BETSS-C/RAID Towers (BETTS-C Certificate)

• Ability to repair printed circuit boards and perform minor maintenance on generators.

NIIS FSR Positions Only:

• At least a year of FSR experience installing, de-installing, and maintaining non-intrusive inspection systems (NIIS), such as VACIS-GT, S1000, SIM-HT, Gemini 7555, 522-B, BVMT, T25, and ZBV.

• Experience and ability to provide NIIS operator training, 6-days in duration.

If you are ready to be part of a world class global support team, then submit your application now for immediate consideration. It only takes a few minutes and could elevate your career!

Benefits:

• https://www.serco.com/na/careers/about-us

• Relocation assistance may be available.

• Serco's Partnership with Skill Bridge See Details: Partnership With SkillBridge (serco.com)

If you are ready to lead a world class global support team, then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Military Veterans and Spouses encouraged to apply!

Serco Inc. is using this posting for the purpose of responding to a proposal. We are seeking qualified candidates in the event of a contract award. This position is not currently funded/active. Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process.

The contract is schedule to be awarded early next year, so apply now to meet your future mission and team-mates.

Apply today to discover your place in our world!

“(FSR)” or “Field Service Representative (FSR) Multiple Locations OCONUS”

IBD-SS, NIIS, IBDSS.

Countries or locations this contract may support:

Kuwait

Iraq

Syria

Niger

Bahrain

Egypt

Horn of Africa

Jordan

Korea

KSA

UAE

Yemen

Qatar

Germany

Hawaii

Puerto Rico

Please be able to let us know which location you prefer and in order of preference. Thank you for your interest and support.

If you would like to arrange a time to chat, please email karen.Teele@serco-na.com ; Talent Acquisition Proposal Recruiter for possible days and times when you might be available. Karen Teele works out of our Corporate Head Quarters, Herndon, Virginia East Coast Time zone.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see ourApplicant Privacy Policy and Notice (https://www.serco.com/na/privacy-policy) .

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Click here to apply now (https://careers-sercous.icims.com/jobs/64358/field-service-representative-multiple-locations-oconus/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 64358

Recruiting Location : Location KW-Kuwait City-Camp Arifjan

Category Engineering

Position Type Full-Time

Security Clearance Secret

Telework No - Teleworking not available for this position

Campaign LPSHAPM